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Bid Number: RFP20231109MCAG
Bid Title: Hosted Voice over Internet Protocol (VoIP) Phone Service Provider
Category: MCAG
Status: Open


Notice is hereby given that the Merced County Association of Governments (MCAG) has released project number RFP20231109MCAG – Hosted Voice over Internet Protocol (VoIP) Phone Service Provider. MCAG is seeking proposals from qualified phone service providers to provide and maintain a multi-location Hosted Voice over Internet Protocol (VoIP) phone system that can support the communication needs of MCAG, TJPAMC, YARTS, and MCRWMA.

The RFP document can be found by clicking on Related Documents below.

For inquiries, contact Alexandra Arroyo, Procurement Specialist, via email at alexandra.arroyo 

Site visits will be held on November 17, 2023, at 9:00 a.m., PDT. The site visits will begin at 1950 Wardrobe Avenue, Merced, California 95341, and conclude at 7040 North Highway 59, Merced, California 95348. Proposers interested in attending must RSVP via email to by 12:00 p.m., PDT, November 16, 2023.

The deadline to ask questions is 12:00 p.m., PDT, November 20, 2023, via email to Alexandra Arroyo, Procurement Specialist, at . Proposals are due electronically by 12:00 p.m., PDT, on December 4, 2023, and shall also be emailed to Alexandra Arroyo, Procurement Specialist, at .

Proposers are responsible for making certain their proposal documentation is complete and is received by MCAG on or before the closing deadline. MCAG is not liable for any costs incurred by proposers in responding to the RFP. MCAG reserves the right to accept or reject any and all proposals or to cancel this solicitation at its discretion. Requests for changes or clarifications must be submitted in writing by the deadline indicated in the RFP. Any alterations to the RFP will be made by written addenda only.

In compliance with Title 49 CFR Part 26, Disadvantaged Business Enterprise’s (DBE) are encouraged to submit proposals and will be afforded full opportunity to submit and participate in this solicitation, both as primes and subconsultants. Note that the resulting contract from this solicitation has no specific DBE goal or requirement, therefore prospective proposers will not be required to submit good faith efforts. 

Proposers are hereby notified this project will be funded in part by the Federal Transit Administration (FTA). Therefore, proposers of this project are hereby bound by all applicable federal laws, regulations, and certifications.

Communications from proposers shall be submitted in writing (email) to Alexandra Arroyo, Procurement Specialist, for this procurement. Except as set forth herein, there shall be no other communication with any other MCAG employees or consultants with respect to the proposal documents or project.  

Publication Date/Time:
11/9/2023 12:00 AM
Closing Date/Time:
12/4/2023 12:00 PM
Related Documents:

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